Privacy Policy

This Privacy Policy explains how A S K Financing Broker LLC (ASKMoney.me, “we”, “us”, “our”) collects, uses, discloses, stores, and protects personal information when you visit localhost:3002, use our contact or enquiry forms, communicate with our team by email, phone, WhatsApp, or in person, or otherwise engage with our financing brokerage services in the United Arab Emirates. This document is for transparency; it is not legal advice. For definitions used in our website terms, see also our Terms of Use.

1. Who we are

A S K Financing Broker LLC is a Central Bank of the UAE (CBUAE) licensed financing broker operating publicly as ASKMoney.me. Our registered office and operational address: Al Safa C Building, Office 101, Umm Hurair 1, Bur Dubai, Dubai, UAE. For privacy enquiries: info@askmoney.me or via our contact page.

2. Scope

This policy applies to personal data processed through our public website, marketing pages, blog, EMI calculator (browser-side estimates), callback and contact forms, email correspondence, telephone and messaging channels we operate for business purposes, and onboarding steps prior to formal engagement with lenders. It does not govern privacy practices of third-party banks, insurers, or platforms we may link to; those organisations maintain their own policies.

3. Definitions

Personal data means information relating to an identified or identifiable natural person (for example name, contact details, identification numbers, employment details, or financial information you share with us). Processing means any operation such as collection, recording, storage, adaptation, disclosure, or deletion. Controller means the entity that decides why and how personal data is processed—for the activities described here, that is A S K Financing Broker LLC.

4. Categories of data we collect

4.1 You provide directly

When you submit forms or correspond with us, we may collect name, email address, telephone number, company name and role, financing objectives, approximate amounts, sector, uploaded documents you choose to send, and the content of your messages.

4.2 Automatically when you use the site

Like most websites, our hosting and infrastructure may log technical data such as IP address, browser type, device identifiers, referring URLs, timestamps, and pages viewed. We may use cookies or similar technologies where implemented (for example for analytics or performance measurement).

4.3 Analytics and marketing tags

Where Google Tag Manager or similar tools are configured, aggregated or pseudonymous usage events may be processed according to the provider's terms and your browser settings. We configure tags to support measurement and improvement of our marketing—not to sell personal data.

5. Purposes and legal bases for processing

We process personal data for purposes including:

• Responding to enquiries and scheduling calls (performance of steps prior to a contract / legitimate interests in operating a brokerage desk).
• Preparing introductions to licensed financial institutions when you instruct us to proceed (performance of services / legitimate interests).
• Compliance with CBUAE and applicable UAE anti-money-laundering, record-keeping, and reporting obligations (legal obligation / legitimate interests).
• Website security, fraud prevention, and abuse detection (legitimate interests).
• Improving our website, content, and user experience (legitimate interests).

Where we rely on consent (for example for certain non-essential cookies or marketing communications where required), we will obtain it separately and you may withdraw consent without affecting the lawfulness of processing based on consent before its withdrawal.

6. Sharing and recipients

We may share personal data with:

• Licensed banks and financial institutions—only where you ask us to introduce a mandate or where necessary to obtain indicative feedback you have requested.
• Professional advisers such as auditors or lawyers, where required for compliance or disputes.
• Service providers under written terms who assist our operations (for example secure email delivery, CRM, hosting, analytics). They must process data only on our instructions and implement appropriate security.
• Authorities when required by law, court order, or lawful regulatory request.

We do not sell personal data to data brokers. We do not allow third parties to use your enquiry data for their independent marketing without your consent.

7. International transfers

Our primary processing occurs in the UAE. If a service provider processes data in another country, we assess safeguards required by applicable law (such as contractual clauses or adequacy decisions) and limit transfers to what is necessary for the service.

8. Retention

We retain personal data only as long as necessary for the purposes above, including to resolve disputes, enforce agreements, and meet regulatory retention periods applicable to financing brokers. When retention periods expire, we securely delete or anonymise data where permitted.

9. Security

We implement administrative, technical, and organisational measures appropriate to the sensitivity of the information we handle (including access controls, secure transmission where supported, and staff training). No method of transmission over the Internet is completely secure; we encourage you not to send highly sensitive documents unless through channels we explicitly confirm as appropriate.

10. Your rights

Depending on applicable UAE federal and emirate-level data protection rules, you may have rights to request access to, correction of, or deletion of your personal data, to object to or restrict certain processing, or to lodge a concern with a regulator. To exercise rights, contact info@askmoney.me. We may need to verify your identity before responding. We will respond within reasonable timelines required by law.

11. Marketing communications

If we send optional marketing messages, we will provide a way to unsubscribe or opt out. Transactional communications relating to an active enquiry or service relationship may continue where necessary.

12. Cookies and similar technologies

We may use cookies or local storage where required for site operation or analytics. You can control cookies through your browser settings. Blocking some cookies may affect site functionality.

13. Children's data

Our services are directed at businesses and adults seeking financing. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

14. Third-party links

Our website may link to banks, regulators, or partners. Their privacy policies apply when you leave our site. We are not responsible for their practices.

15. Automated decision-making

Our EMI calculator performs arithmetic in your browser for planning only. We do not use automated decision-making that produces legal or similarly significant effects on you without human involvement. Credit decisions are made solely by licensed lenders.

16. Changes to this policy

We may update this Privacy Policy to reflect legal, regulatory, or operational changes. The “Last updated” date at the top will change when we publish a new version. Continued use of the website after changes constitutes notice where permitted by law; material changes may also be highlighted on the site or by email where appropriate.

17. Contact

Questions about this Privacy Policy: info@askmoney.me
Postal: Al Safa C Building, Office 101, Umm Hurair 1, Bur Dubai, Dubai, UAE
Web: askmoney.me/contact